Myra Gerona
Freight Virtual Assistant | Logistics & Dispatch Support | Remote-Ready
Professional Summary
Detail-Oriented Freight VA Ready to Support Your Operations
Motivated and detail-oriented Entry-Level Freight Virtual Assistant with hands-on training in shipment coordination, load tracking, dispatching, and logistics workflows. Skilled in carrier and shipper communication, TMS navigation, and managing time-sensitive tasks. Brings operational coordination experience from a retail management role, with familiarity in SAP, Google Workspace, and freight terminology including LTL, FTL, BOL, and HOS.
Core Focus Areas
- Load Tracking & Scheduling
- Truck Dispatching Support
- Freight Coordination
- Carrier Communication
Key Skills
Logistics & Freight Competencies
Dispatch & Load Support
- Load Tracking & Scheduling
- Truck Dispatching Support
- Freight Coordination
Communication & Negotiation
- Carrier & Shipper Communication
- Quoting & Rate Negotiation
- Freight Class Calculation
Tools & Platforms
- TMS Navigation & Data Entry
- Load Boards Research & Posting
- SAP System Familiarity
Operations & Admin
- Inventory & Operations Coordination
- Customer Service & Admin Support
- Time-Sensitive Task Handling
Work Experience
Retail Junior Assistant Branch Manager
Abacus Book & Card Corporation / National Book Store Inc.
July 2023 – January 2025
2013 – November 2020
Full-Time · On-Site
Philippines
Operations Oversight
Assisted Branch Manager in daily store operations, staff coordination, and compliance with company policies.
Delivery & Inventory Coordination
Coordinated deliveries, monitored inventory movement, and tracked operational timelines.
Reporting & Documentation
Prepared daily, weekly, and monthly sales reports; maintained organized operational records.
Customer Service Excellence
Maintained high standards of customer service and handled issue resolution efficiently.
Relevant Training
Freight Courses 101 – 3-Day Freight VA Challenge
A focused, hands-on training program covering the essential workflows and tools used by freight virtual assistants and dispatchers in real-world logistics operations.
Freight Brokerage Fundamentals
Dispatching Workflows
Quoting & Rate Negotiation
TMS Platform Navigation
Load Board Management
Freight Class Calculations
Carrier Communication Procedures
Relevant Training
Freight Courses 101 – 3-Day Truck Dispatching Challenge
An intensive hands-on truck dispatching training focused on load coordination, carrier communication, freight tracking, and real-world dispatch operations.
Truck Dispatching Operations
Load Booking & Coordination
Carrier Setup & Communication
Rate Confirmations
Load Board Navigation
Freight Tracking & Status Updates
BOL & POD Management
Route Scheduling & Dispatch Support
TMS Platform Familiarization
Certificates & Training
Formal Recognition & Continuous Learning
My commitment to excellence in freight and logistics operations is reinforced by specialized certifications and ongoing professional development.
Freight Terminology
Industry Terms & Concepts
Familiar with key freight and logistics terminology used daily in dispatch and brokerage operations.
LTL
Less Than Truckload
FTL
Full Truckload
HOS
Hours of Service
BOL
Bill of Lading
Rate Sheets
Pricing Documents
Education
Bachelor of Science in Business Administration
University of Northern Philippines
A business administration degree providing a strong foundation in operations management, organizational communication, and administrative processes — directly applicable to freight coordination and logistics support roles.
Business Operations
Admin Management
Tools & Technology
Platforms & Software Proficiency
TMS Platforms
Navigation, data entry, and shipment tracking within transportation management systems.
Load Boards
Researching, posting, and managing loads on major freight load board platforms.
Google Workspace & MS Office
Proficient in Docs, Sheets, Gmail, and Microsoft Office suite for reporting and communication.
SAP System
Familiar with SAP for inventory, operations, and enterprise resource management.
Work Preferences
Ready to Work Remotely — Full-Time
Full-Time Remote
Available immediately for remote logistics and freight support roles.
Time-Sensitive Tasks
Experienced in handling urgent operational demands and tight deadlines.
Carrier & Shipper Comms
Skilled in professional communication with carriers, brokers, and shippers.
Why Hire Me
A Strong Foundation for Freight & Dispatch Support
1
Trained in Freight Operations
Completed structured training in dispatching, TMS, load boards, and freight brokerage fundamentals.
2
Proven Operational Experience
Over 8 years in retail operations management with direct coordination, reporting, and timeline tracking.
3
Remote-Ready & Reliable
Equipped and available for full-time remote work with strong communication and self-management skills.
Let's Connect
Open to entry-level Freight VA and Truck Dispatching roles with 3PLs, freight brokerages, and logistics companies.
📍 Philippines · Remote
⏱ Available Immediately